Frequently Asked Questions

Everything you need to know about your runderwear™ experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the domestic region, while express shipping options are available at checkout for 1-2 day delivery.

What is your return and exchange policy?

We offer a 30-day satisfaction guarantee. If your items are unworn and in their original packaging, you can return them for a full refund or exchange.

How do I care for my runderwear™ products?

To maintain the quality of the fabric, we recommend a cool machine wash at 30°C and air drying. Avoid using fabric softeners or tumble drying.

Which payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

How can I track my shipment?

Once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your package's progress.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International delivery times vary by location and typically range from 7-14 business days.